Privacy Policy

Welcome to FFFineJewellery (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website www.FFFineJewellery.com (the “Site”). This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal data when you use our Site and the choices you have associated with that data. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Data
When you interact with our Site, we may collect personally identifiable information that can be used to contact or identify you (“Personal Data”). This includes:
Contact Information: Name, email address, mailing address, phone number.
Account Information: Username, password, and other registration information.
Payment Information: Credit card number, billing address, and other payment details.
– Purchase Information: Products purchased, purchase date, and transaction details.
-Communication Information: Information you provide when you contact us or participate in surveys, promotions, or events.

1.2 Usage Data
We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

We use the collected information for various purposes:

2.1 To Provide and Maintain Our Service
– To process your transactions and manage your orders.
– To send you administrative information such as confirmations, updates, and technical notices.
– To provide customer support.

2.2 To Improve Our Site
– To analyze usage and improve the Site’s performance and functionality.
– To understand and analyze how you use our Site and develop new products, services, features, and functionalities.

2.3 To Communicate with You
– To send you marketing and promotional materials that may be of interest to you. You can opt-out of these communications at any time.
– To respond to your comments, questions, and provide customer service.

2.4 To Protect Our Site and Business
– To detect, prevent, and address technical issues, fraud, and abuse.

3. Sharing Your Information

We value the importance of customer data and are committed to protecting it. We do not sell your personal information to third parties. We share information only under the circumstances outlined below:

3.1 With Affiliates
We collaborate with affiliates to jointly promote or distribute our products. Sharing information with affiliates helps in detecting and preventing identity theft, fraud, and other illegal activities. It also allows us to link related or multiple accounts to prevent abuse of our services and to facilitate joint services that you request.

3.2 With Third-Party Service Providers
We work with various third-party service providers whose services are crucial for delivering value to our customers. These providers include logistics companies for order fulfillment, payment processors, and customer service providers. They have access to personal information necessary to perform their functions but are not permitted to use it for other purposes.

3.3 During Business Transfers
In the event of mergers, acquisitions, or other business transfers involving our company, customer information may be one of the assets transferred. We will continue to adhere to the promises made in any pre-existing privacy notice unless you consent otherwise.

3.4 As Required by Law
We may disclose personal information when required by law or in good faith belief that such action is necessary to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We may also disclose information to law enforcement or third parties if it is necessary to enforce our Terms or Privacy Policy, respond to claims, or protect the rights, property, or safety of our users or the public.

3.5 With Your Consent
In cases other than those listed above, you will be notified if your information may be shared with third parties, and you will have the opportunity to opt out.

4. Security of Your Information

We value your trust in providing us your Personal Data and strive to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

6. Rights of the Data Subject

As a data subject affected by the data processing activity, you have the following rights with regard to your personal data:
– Right of access
– Right to rectification and to erasure
– Right to restriction of processing
– Right to data portability
– Right to object

You also have the right to lodge a complaint with a supervisory authority concerning the processing of your personal data.

7. Disclosure to Authority

In the event of a legal obligation, we reserve the right to disclose information about you if we are required to surrender it to competent authorities or law enforcement bodies.

8. Cookies

In addition to the aforementioned data, cookies or other technologies like pixels are used on your computer when visiting and using our website. Cookies are small text files that are stored by your browser on your device to save certain information or image files, such as pixels. The next time you visit our website on the same device, the information saved in the cookies will subsequently be transmitted either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).

Through the information saved and returned, the respective website recognizes that you have already accessed and visited it with the browser you use on that device. We use this information to be able to design and display the website in an optimum way in line with your preferences. In that respect, only the cookie itself is identified on your device. Beyond this extent, your personal data will only be saved upon your express consent or if it is strictly necessary to be able to use the service offered to and accessed by you accordingly.

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Contacting/Communication/Collaboration

When communicating and/or collaborating with us, such as by email or via a contact form on our website, data exchange platform, as a consumer, test person, business partner, or customer, the data you provide (your email address, name, telephone number, or personal data submitted during the conversation) will be stored and processed by us to answer your questions, requests, or for the purpose of business-related correspondence. We delete the data arising in this context once storage is no longer necessary, unless statutory retention obligations exist or periods of limitation must be observed.

When processing data arising in the course of communication, we have a legitimate interest in processing the data in accordance with legal requirements, for internal verification, or in accordance with the respective communication request. In order to combat terrorism, we are obliged by law to carry out a comparison with sanctions lists. Therefore, we also process your data to meet legal requirements for comparison with these lists. If you are a business partner, we regularly check your creditworthiness in certain cases (e.g., when concluding contracts). Our legitimate interest is the minimization of financial risk. For this purpose, we cooperate with credit agencies from which we receive the necessary data. We transmit your name and contact data to the credit agencies.

In case of consumer inquiries through our internal consumer management tool, the personal data will be usually deleted after one year. As an exception, the data will be kept longer if it is necessary for the establishment, exercise, or defense of legal claims.

11. Further Services Offered (on- and offline)

In addition to the purely informational use of our website, we offer various other services, for which we process your personal data. If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. External service providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly checked.

We may also disclose your personal data to third parties when we offer promotions, sweepstakes, contracts, or similar services in conjunction with partners. Further information can be obtained at the time when you provide the data or in the description of the services below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
– By visiting this page on our website: [shopffaccessories.com]